Dear Mr. Ahmad Alfawaz,
Greetings from Citadines Al Salama- Jeddah.
First of all let me Thank you for taking the time to share your comments concerning your recent stay at our property, your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay, We would like to offer our apologies for any inconvenience may have caused.
Rest assured your comment on the GS team have been addressed with our team for immediate corrective actions.
We thank you for your comments and would like to assure you that anything brought to our notice is treated with care and attention it deserves. We hope to serve you better in your future visit with us.
Ahmed Younes- General Manager