Dear "noufa912",

Thank you so much for writing your review based on your last stay with us. It is very unfortunate that you were disturbed by guests that was next door to you, as I can understand how frustrating and annoying it must be trying to sleep through that. I hope that for your next visit that you bring this to our attention very soon so that we can do everything in our power to assist you immediately (hopefully this will not happen again).

Our sincerest apologies for this unfortunate event and we truly do hope to welcome you back to the Hotel for an incredible stay with us.

Thank you again for the review, we really appreciate your true and honest feedback.

Dear "Km K",

Thank you for your review based on your last visit to the Hotel and to the Luna Sky Bar. Thank you for pointing out your privacy concern regarding photography that occurred within this outlet at the time of your visit - we have already discussed this topic at length with the Management and with the teams accordingly and we have put the necessary policies and procedures in place to avoid such instance happening again in the future. My sincerest apologies if this affected you negatively during your visit at the outlet mentioned.

We do appreciate your contribution and continued support of Four Seasons Hotel DIFC, and we hope to welcome you back in the near future.