Dear Eiman-abdulla,
Thank you for posting your review on Tripadvisor following your recent stay at Sofitel The Palm Dubai.
We are delighted to read your review; it gives us great pleasure to know that you enjoyed our facilities and the service provided by all our Heartists. At Sofitel The Palm Dubai, we make every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us. Also, thank you for recognizing our colleague, for their exceptional service.
We certainly look forward to welcoming you back soon.
Sincerely,
Ramsey El Saarany
Hotel Manager
Sofitel The Palm, Dubai