Aloha hanomah,

Thank you for choosing to stay at Lapita, Dubai Parks and Resorts, Autograph Collection Hotels, and for taking the time to write this wonderful review on TripAdvisor!

It gives me great pleasure to know that you had a terrific experience with us and that you were impressed with the many aspects of your stay

We really appreciate your kind recommendation and we all look forward to welcoming you back when you next visit Dubai!

Best regards,

Naleem Ariff
General Manager

Aloha ibrahim7753,

Thank you for taking the time to give us your feedback in regards to your recent stay at the Lapita, Dubai Parks and Resorts, Autograph Collection Hotels!

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the service delays that you encountered. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Dubai.

Best regards,
Hotel Management

Aloha alaleeli9399,


Thank you for your feedback regarding your recent stay with us at the Lapita, Dubai Parks & Resorts, Autograph Collection Hotels.

We greatly appreciate your loyalty to the Marriott brand. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve.

Please accept our sincere apologies for the delays in service that you encountered, particularly while having breakfast at Kalea restaurant. We assure you that this does not meet our hospitality standards and will certainly share your concerns with our Director of Food & Beverage for immediate corrective action.

We strive to improve the guest experience with every single stay, so we thank you for bringing this to our attention. We hope you will consider giving us another opportunity to provide the exceptional and relaxing visit you should always expect from us.

Sincerely,
Naleem Ariff
General Manage