Thank you for your feedback regarding your recent stay with us at the Lapita, Dubai Parks & Resorts, Autograph Collection Hotels.
We greatly appreciate your loyalty to the Marriott brand. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve.
Please accept our sincere apologies for the delays in service that you encountered, particularly while having breakfast at Kalea restaurant. We assure you that this does not meet our hospitality standards and will certainly share your concerns with our Director of Food & Beverage for immediate corrective action.
We strive to improve the guest experience with every single stay, so we thank you for bringing this to our attention. We hope you will consider giving us another opportunity to provide the exceptional and relaxing visit you should always expect from us.