الفندق كان جيدا جدا والغرف على مستوى راقي ، كل المرافق جيدة وأتمنى أن ارجع مرة أخرى، السعر مرتفع قليلا مقارنة مع الفنادق الأخرى ولكن قد يكون هذا الارتفاع يرجع إلى موقع الفندق ، الازدحام متواجد في المنطقة ، ولكن عل العموم الفندق كان ممتازة المزيد
Hilton
اتباع إجراءات سلامة
Booking.comاتباع إجراءات سلامة
Booking.comاتباع إجراءات سلامة
فندق يتميز به مسبح للاطفال الفطور متوع من جميع الاصناف العالميه الاستقبال محترمين جدا و طلباتك أوامر بنسبه لهم الشقه واسعه ونظيفه ومرتبه والمناظر حلووه وراقيه الاستقبال والتوديع بأسلووب راقي جدا بجد جميل الفندق
Dear Valued Guest,
Thank you for sharing your positive review and for rating us here in TripAdvisor.com.
We are glad to know that you had a spontaneous stay, this serves as an inspiration for us to continually strive in exceeding all our guests’ expectations.
We appreciate your positive feedback regarding the ambience of our hotel and the warm service provided to you by our colleagues. Please allow me to highlight that we are in almost completion and we hope you will be the first ones to experience the new development.
Here in Arjaan, we are aiming to provide our guests only the best and excellent service.
We are looking forward to welcome you back on your future visit!
Sincerely yours,
Ayman Ashor
General Manager
فندق رائع جداً.. خمس نجوم بسعر اربع نجوم.. انصح الجميع بزيارته.. نظافة اكل خدمه.. يحسسونك انك ملك..
الغرف كبيره.. توجد غساله.. المطبخ ممتاز ويوجد غساله صحون
يوجد مسبح نظيف جداً.. و صاله رياضيه فيها الأدوات الأساسية
Dear Valued Guest,
Thank you for sharing your positive feedback and for rating us here in TripAdvisor.
It is nice to know that one of our valued guests enjoyed their stay. We also appreciate the comments you wrote, including the outstanding and warm services provided by our colleagues.
Kindly allow me to highlight that here in Arjaan, we are always doing our very best to serve our guests only the best and excellent service.
Again, thank you for choosing us and we are hoping to hearing more from you on your next visit!
Sincerely yours,
Ayman Ashor
General Manager
تعامل الموظفين بشكل لائق ومحترم مع الضيوف
سهولة الوصول و سرعة تسجيل الدخول والخروج
نظافة الفندق و حاليا يتم اعادة تصميم اللوبي
قرب الفندق من منطة ال جي بي ار و المطاعم الفخمة المحيطة به
انصح به للزوجان او العائلة و خاصة الغرف التي بها مسبح خاص
Dear Valued Guest,
Thank you for sharing your positive feedback and for you rating us here in TripAdvisor.
We are glad to know that you enjoyed your overall stay and we are happy to read that we received a positive rating from one of our valued guests.
Please allow me to highlight, that we are aiming to provide only the best and excellent service to our guests.
Again, we are looking forward to welcoming you back in Arjaan!
Sincerely yours,
Ayman Ashor
General Manager
يرجي مراعاه جودة الاكل و التجديد في الغرف نتينباشنتيابعثنمشنيابعاكشمنيبتمشياباتثننلانشتيلبهثعلبقشمينتبلهلثمقنتشيلابشمهعلررلاتلابرايبشيبتشينابمشنايبشمنيابشايبهخثحشهنتنمالهعلثبلانكشيتبلخشعيلفبلشبلعهشخعثلبق
Dear Valued Guest,
First, we would like to thank you for choosing Arjaan Dubai Media City and for sharing your feedback here in TripAdvisor.com.
We are glad to hear a feedback from one of our valued guests which will help us improve our service better. However, we are concerned about the inconvenience you've experienced during your visit. Please allow me to highlight that we are in almost completion of the renovation in our public areas including the lobby and some of the rooms converting the areas to a more modern look with lighter colors and simple designs with a different feel and we hope you will be the first ones to experience the new development.
We thank you for your understanding and I hope I can change your mind in considering us again in the future and that you will give us a chance to serve you better.
Sincerely yours,
Ayman Ashor
General Manager
خدمة ليس بمستوى مجموعة فنادق روتانا
الازعاج مستمر بسبب اعمل الصيانة
التكييف في الصالة ممتاز
ولكن في الغرفة الماستر التكييف ضعييف
المطبخ جيد جدا و معد بمستلزمات ممتازة
اللوبي حار جدا و صغير مقارنة بفنادق روتانا وشكرا
Dear Valued Guest,
Thank you for choosing to stay with us and for sharing your comments here in Tripadvisor.com.
I would like to offer my sincerest apologies for the problems you encountered during your stay with us.
I had personally communicated this to the concerned department. Moreover, proper coaching and retraining of our high standards are already in place in handling guest to fill the gaps to these high standards of service that we are always aiming to provide. With regards to the on-going renovation, we apologize for the inconvenience caused to you. Please allow me to highlight that we are in almost completion of the renovation in our public areas including the lobby and some of the rooms converting the areas to a more modern look with lighter colors and simple designs with a different feel.
Here in Arjaan, we are constantly striving to exceed all our guests’ expectations.
I hope I can change your mind in considering us again in the future and that you will give us a chance to serve you better.
Sincerely yours,
Ayman Ashor
General Manager
