الفندق اكثر من رائع خصوصا انه قريب على ال JBR وقريب من النخلة جميرا ويقع على شارع الملك سلمان وملاصق لمحطة MBC والعربية ، الشقق الفندقية مساختها جيدة جدا وبها مطبخ متكامل وطاولة طعام وغرفة جلوس منفصلة عن غرفة النوم . هذا غير الشرف التي تطلع على البحر . المزيد
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كانت الرحلة مع العائلة فاخترنا هذا الفندق لأول مرة نسكن فيه فستقبلونا بحفاوة مميزة وكذلك كانت الاستجابة سريعة لطلباتيمع تقديم الاقتراح الافضل شكراً ارجان وشكراً لموظفة الاستقبال بيرسيليا التي قدمت لنا الخدمات والمساعدة بدون تردد
Dear Mr. Alyousef,
Please allow me to thank you for choosing to stay with us and for sharing your feedback.
I am glad to see your positive rating in your overall stay.
We appreciate your recognition to the exceptional services given by Ms. Pricelle of our Front Desk and for the rest of the team. This was already shared to them. This serves us an inspiration to continually provide our guests only the best in product and service quality.
We look forward to provide you with the same kind of experience on your next stay and to welcome you back on your next visit!
Sincerely yours,
Ayman Ashor
General Manager
الاثاث سيئه وروائح تخرج منه والدواليب رائحتها سئيه السجدات الصلاه ايضاً ندمة للسكن فيه ازعاج ولاا يوجد عوازل حيث انه مكتوب في مواصفات الغرفه انه يوجد عوازل لاكن لا يوجد الازعاج من كل مكان بالاتصال من خدمت الاغرف كل يوم هذا يعتبر ازعاج
Dear Valued Guest,
Please allow me to thank you for choosing to stay with us and for sharing your feedback.
As much as we want to exceed our guest expectation, we apologize for the less than positive experience you have mentioned. I have discussed this with the concerned department. Please allow me to explain that it is a standard to check on our guest for cleaning purposes, minibar or room service or any other related maintenance as well as checking the room condition. We have also checked the prayer mat and the condition of the room and found no foul smell however, I still instructed our Housekeeping team to make sure to perform daily air purifying process and deep clean in the rooms before releasing it to the guests.
Again, please accept our sincere apologies if we have not met your expectation and for any inconvenience caused and we hope we can change your mind in considering us again in the future.
We look forward to hear from you and to welcome you on your next visit!
Sincerely yours,
Ayman Ashor
General Manager
مناسب جدا للعائلات و الغرف عباره عن شقه سكنيه كامله التجهيزات و السعر منافس قوي بالنسبة للفنادق الاخري و مستوي النظافة ممتاز و لم تواجهني اي مشكلة و جميع العاملين متعاونين و التقييم العام في نظري لا يقل عن 80%
Dear Valued Guest,
Thank you for your recent visit and for sharing your feedback.
We are delighted to read that you had a nice stay and it will serve as an inspiration to all of us, to continually strive in exceeding all our guests’ expectations.
This was already shared to the team and we are hoping to hear from you soon.
We look forward to welcome you on your next visit!
Sincerely yours,
Ayman Ashor
General Manager
اولا فندق يقع في مدينه الانترنت مدينه هادئه جداثانيا الاستقبال كان مميز وخدمه صف السياره مجانا والدخول والخروج للفندق جميل ومنظمانا خذيت شقه سكاي استوديو في الطابق 30 شي مميز مع بلكونه واطلاله جزئيه ع برج العربفندق نظيف جدا الافطار كان ممتاز متنوع عربي والمطعم كبير نوعا ما
Dear Valued Guest,
We thank you for choosing to stay with us and for sharing your feedback.
I am delighted to read that you had a pleasant stay and that you were happy with the view from your room, the sumptuous food served and prepared by our colleagues. This serves us an inspiration to continually provide our guests only the best in product and service quality.
Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.
We look forward to welcome you on your next visit.
Sincerely yours,
Ayman Ashor
General Manager
الفندق عائلي ومناسب جداً وموقعه جميل ... أكثر ما يعجبني في هذا الفندق غرف المسبح ... اقترح توفير مسابح كبيرة في جميع غرف البريمير .. اشكر جميع الطاقم على حسن استقبالهم وأخص بالشكر الجزيل الاستاذ مصطفى
Dear Valued Guest,
Please allow me to thank you for choosing Arjaan Dubai Media City as your home away from home and for sharing your feedback.
I am very happy to read that you had a pleasant stay and that you liked our facilities, the convenient and accessible location of our hotel apartment and lastly the services given by our team. This was already shared to them. I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality.
With regards to your comment about the size of the pool, Please allow me to highlight that the size is already optimized at its best. There is not much that can be done right away, but shall look into possibilities of making it into a larger one in the future.
We look forward to welcome you back on your next visit!
Sincerely yours,
Ayman Ashor
General Manager
