Dear Mr. Al Johani,

Please allow me to thank you for choosing to stay with us and for sharing your feedback.

I am delighted to read that you had a wonderful stay in our hotel and that you were happy with the cleanliness, comfort and the warm services rendered by our colleagues.

This was already shared to them. I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality.

Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.

We look forward to provide you the same kind of experience on your next visit!

Sincerely yours,


Ayman Ashor
General Manager

Dear Sedrani,

Thank you for choosing Arjaan Dubai Media City as your home away from home and for sharing your feedback here in Booking.com.

I am delighted to read that you had a pleasant stay in overall.

I am pleased to read that you were happy with your overall stay and that you liked the cleanliness, facilities and the exceptional services given by our colleagues. This was already shared to them and I’m sure they enjoyed catering to your needs as much as you enjoyed your stay and made all the possible efforts to make you feel the true Rotana hospitality.

Here in Arjaan, we are committed to giving you the experience of “Treasured Time”.

We look forward to welcome you again on your next visit!


Sincerely yours,


Ayman Ashor
General Manager

Dear Ms. Talaat,

Please allow me to thank you for choosing to stay with us and for sharing your feedback.

I am glad to read that you had an excellent stay and that you were happy with comfort and warm services given by our team. This serves us an inspiration to continually provide our guests only the best in product and service quality. Most of our guest are happy with the convenient and accessible location of our hotel. Please allow me to highlight that Dubai tram is just opposite to our hotel. You’ve also mentioned regarding the variety of the food, please allow me to highlight that we have a healthy mix of guests in our hotel from Asian, Indian, Arabic, International and Arabic background. We ensure providing choices on our buffet that can match all nationalities by adding 1 or 2 dishes per nationality. However, we shall look into the possibilities of implementation in future also, we would appreciate if you could give us suggestions of items that you would like to see in our menu for us to improve the selections and quality.

Here in Arjaan, we are constantly striving not only to meet but to exceed all our guests expectations at all times

We look forward to hearing from you and to welcome you back on your next visit!


Sincerely yours,


Ayman Ashor
General Manager