Dear Mr. Obaid,

Thank you for taking the time to rate our facilities and services and share your feedback tripadvise following your recent stay with us at Arjaan.

I am saddened to read about your experience and the issues that you faced during your stay. As you indeed mentioned, we really wish if you would have requested us for the extra bed, we would have got it arranged for you on the spot.

As the original booking was for 1 Bedroom Suite which was offered, we would have certainly upgraded to 2 bedroom Suite / apartment if we had the availability.

Nevertheless, for you future booking, we will certainly look into this preference and offer as per your comfort.

Thank you and we look forward to welcome you back in the near future.

Best regards,

Timur Ilgaz
Cluster General Manager

Dear Mr. Mohamed,

Thank you for taking the time to post your review following your recent visit to Arjaan Dubai Media City on TripAdvisor.

We are truly delighted to note that you thoroughly enjoyed your visit to the hotel and that you were highly impressed with our room facilities and especially the feature of having the private plunge pool inside the suite.

With thanks once again, we look forward to the opportunity of welcoming you back to Arjaan in the very near future.

Kind regards

Timur Ilgaz
Cluster General Manager

Dear Valued Guest,

Thank you very much for your very positive review of your recent holiday with us at Arjaan Dubai Media City.

With much pleasure I read about your overall experience with our hotel facilities and services, and it is wonderful to learn how much you enjoyed your time.

Thank you especially for appreciating our genuine friendly and attentive team and be assured that your kind praise will be shared with them.

Your recommendation on Tripadvisor is indeed treasured, and I look forward to welcoming you back to Arjaan in the near future.

Best regards,

Timur Ilgaz
Cluster General Manager