Dear Valued Guest,

Thank you for choosing to stay at Media Rotana for your recent visit. We appreciate the time you took to share your constructive feedback on TripAdvisor.

Allow us the opportunity to apologize for the inconveniences that you may have experienced during your stay. We pride ourselves with outstanding products and services and it is disappointing for our team to learn that we were not able to achieve that in this occasion. Please be assured that the management has taken careful note of the issues that you have brought up in your review and will address the matters accordingly.

Kind regards,

Sherif Madkour
General manager

Dear Valued Guest,

Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future.

Kind regards,

Sherif Madkour
General Manager