Dear Valued Guest,

Thank you for the review. We regret to learn about your less than satisfactory experience you had during your recent visit.

At Media Rotana, we believe in the importance of providing a most memorable stay experience for all our guests, and have taken your feedback into serious review. Rest assured that we will be looking into this to ensure that the above mentioned areas of concern, are improved upon.

We hope that there will be another opportunity to be of service to you in the future.

Kind regards,

Sherif Madkour
General Manager

Dear Valued Guest,

Thank you very much for your recent stay at Media Rotana Dubai and for the feedback.

I wish to thank you for sharing with us your recent experience but more importantly, your feedback that will allow us to improve on our services and facilities. Please allow us to apologize for the inconvenience you experienced. Rest assured that we will be looking into these and see where improvements are needed.

Once again, we truly appreciate for bringing these issues to our attention as it gives us a chance to correct and improve on them.

We hope that there will be another opportunity to be service to you again in the future.

Kind regards,

Sherif Madkour
General Manager

Dear Valued Guest,

Thank you very much for your recent stay at Media Rotana Dubai, and we hope to welcome you back in the near future.

Kind regards,

Sherif Madkour
General Manager