Dear Resort21116815167,
We are overwhelmed with gratitude for your extensive and heartfelt feedback. Your kind words are a testament to the exceptional experiences you had during your stay with us, and we sincerely appreciate the time you took to recognize our team members.
It's wonderful to know that you found our team, particularly Shaaban, Karim, Ali, Jan, Ruaa, Hiyam, Tony, Simon, and many others to be extremely polite and courteous. Their dedication to providing exceptional service is truly commendable.
We're delighted that you had a positive experience with Chef Ali, the restaurant's kind and polite culinary expert, and the receptionist at the restaurant, employee Kholoud, who displayed excellent hospitality and a pleasant manner. Your mention of Hadi and the rest of the restaurant team further emphasizes the high level of service and care provided to our guests. We appreciate your recognition of our cleaning and laundry services as well as our customer service team. Sayed, the security director, and everyone mentioned in your feedback will be celebrated for their outstanding contributions to your stay.
Your gratitude is sincerely appreciated, and we look forward to welcoming you back in the future. If there's anything more we can do to make your next visit even more enjoyable, please do not hesitate to let us know.
Thank you for choosing Media Rotana Dubai, and we are deeply grateful for your kind words.
Kind regards,
Sherif Madkour
General Manager