Dear eid66,

Thank you for this delightful TripAdvisor review.

We absolutely appreciate your lovely comments. Address Downtown's location indeed is one of the most-loved feature, as it is perfectly situated at the Heart of Downtown Dubai offering incomparable panoramic views of Burj Khalifa and Dubai Fountain, furthermore, with just a short walkaway, you can also easily access world-class shopping and entertainment destination - Dubai Mall. Thank you also for your compliments on our interior designs and spacious balcony.

eid66, we all look forward to having you once again very soon at Address Downtown – where life happens!

Dear Khalid A,

Thank you for your review.
Your feedback is extremely valuable to us and whilst your comments indicate that you did not enjoy your recent stay with us due to the air conditioning and ventilation problem from your Room, we are rectifying the maintenance system and continue to monitor the situation to ensure these issues does not happen again.

Khalid A, we are incredibly sorry for the poor experience during your stay and for any inconvenience it may have caused.

Dear EYAD99,

Thank you for this wonderful TripAdvisor review. We are grateful for the time you have taken in posting and sharing your recent experience at Address Downtown.

We absolutely appreciate your kind compliments that Address Downtown is your first choice and how spacious our room. Thank you also for your feedback on our magnificent Pool and wide selection of Food and Beverage Dining Destinations such as NEOS, our luxurious bar located on the 63rd floor offering 360 degrees views of panoramic Downtown Dubai's skyline and of course world-class attractions such as Burj Khalifa and Dubai Fountains. Thank you also for highlighting Noman, I will certainly pass on to him your feedback.

EYAD99, we all look forward to having you once again very soon at Address Downtown – where life happens!