الغرفة رائعة ونظيفة . والتقنية للتحكم بالاضاءة جميلة جداً.
يوجد عدد من مخارج ال USB في الغرفة و الانترنت مجاني.
الموقع على مسافة قريبة جداً من دبي مول, وسهل علي عملية التسوق وخيارات المطاعم في دبي مول ممتازة.
جميع العاملين ودودين جداً.
Dear Compass36610838225,
Thank you for this amazing TripAdvisor review! Thank you for taking the time in posting and sharing your recent experience at Address Downtown.
We are so grateful to read your positive comments on our Room's interior designs and the state-of-the-art facilities available not just inside your room but throughout the Hotel. Thank you also for featuring our perfect location, as the Hotel is situated at the Center of Downtown Dubai and with an easy and effortless access via a direct bridge link to Dubai Mall, world-class entertainment and luxury-shopping experience are just a few steps away and yes, including an array of dining options to choose from. Lastly, thank you for your kind feedback on our Team's friendliness and I will certainly pass this on to them to continue to inspire them.
Compass36610838225, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!
تجربة ممتازه ، لكن غرف النوم التكييف فيها ليله جيد وليلتين سيّء ، المسابح جدا ممتازه بسبب برنامج باجتهاد شخصي من قبل مدرب السباحه للأطفال وهذا التصرف سيجعلني زيارة الاوتيل لأكثر من مره غير عن اي اوتيل اخر
Dear N4245TOkhalida,
We are so thrilled to read your wonderful TripAdvisor review. Thank you for taking the time in posting and sharing your recent experience at Address Downtown.
We are absolutely happy to read that you and your family had an excellent stay with us. Thank you for your wonderful compliments on our Swimming Pool facilities and the entire Pool Team who took care and entertained your children during your visit making it a truly a one-of-kind service and created lasting memories for you and your lovely family. We have also taken into consideration your valuable feedback on the air conditioning of your room during your stay and we will look into the concerned Department to ensure that this is resolved accordingly.
N4245TOkhalida, we all look forward to having you and your family once again very soon at Address Downtown – where life happens!
نا جيت دبي فوق ٥٠ مره وهذا افضل فندق سكنت فيه وما راح تكون اخر مره راح اكون من ضمن الزباين الدائمين وشكرا على الترحيب وعلى الاستقبال الجميل وحركه البطاقه وخصم ١٠ بالميه هذا الشي تسويق جميل جدا ويجلب الزباين
Dear DayTrip55337949799,
Thank you for this kind TripAdvisor review! We are grateful for the time you have taken in posting and sharing your recent experience at Address Downtown. Thank you for these positive comments. We are so happy to know you have enjoyed your stay and has been a loyal guest at Address Downtown.
DayTrip55337949799, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!
وذلك للأسباب التي وضحتها بالسيرڤي
فالقصة بدأت عندما وصلت إلى الفندق وتفاجأت ان قالوا لنا انتظروا الغرفة غير جاهزة مع علمي المسبق ان الدخول يبدأ في الفندق الساعة الثالثة مساءآ ووصولنا كان الخامسة الا ربع مساءآ فبعد طول انتظار أي بعد ساعة ونصف سمح لنا بالذهاب للغرفة رغم ان الحجز قبل اكثر من شهر وعند طلبت منهم سرير إضافي قالوا تدفع حوالي مئتي درهم قلت لابأس
والمفاجأة عند الوصول اخر الليل بعد عمل شاق ومنهك لم نجد السرير وفي الثاني أبلغناهم وبكل برود قالوا نسينا وعند وصولنا اخر الليل تفاجأنا أيضا بعدم وجود السرير
وعند المغادرة يسألني موظف الاستقال عن انني استخدمت الميني بار قلت لا قال بلى استخدمته قلت لاااااا قال حسنآ
وغادرت إلى ألمانيا وعند وصولي اليها اتصل الفندق بي وكرر السؤال أنت استخدمت الميني بار واستخدمت كذا وكذا قلت كلا لم استخدم أي شيئ من الميني بار طوال الخمس ليالي التي قضيتها معكم
شكرا
Dear Quest11570875061,
Thank you for your review. We are very disappointed to learn that you did not enjoy your experience at Address Downtown.
Your feedback is extremely valuable to us and whilst your comments indicate that you did not enjoy your recent stay with us, we are currently investigating the entire incident and will be addressed accordingly to our Front Office team.
Quest11570875061, we are incredibly sorry for the poor experience during your stay and for any inconvenience it may have caused.
جميع مافي الفندق ممتاز ينقص فقط ان كل من زار او اقام في هذا الفتدق اكثر من ٣ مرات يجب ان يتم تمييزه ويكون من الاعضاء الخاصين ولهو الاولوية في الحجز والإقامة وشكراً على حسن ضيافتكم واستمتعنا جداً في هذا المكان الراقي والمميز.
Dear khaledaI9991PN,
We are so thankful for this positive TripAdvisor review. Thank you for taking the time to post and share your recent experience at Address Downtown.
We are absolutely happy to know that you and your guests have enjoyed your stay with us and we appreciate your loyalty towards the Address Hotels + Resorts brand,
khaledaI9991PN, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!
