Dear abuanan50,

Thank you for taking time to share your review of your recent visit at Address Downtown. Feedback like this is very valuable for us and will assist us to improve our services and ensure that we meet and even exceed our guests’ expectations.

We were disheartened to learn that you did not fully enjoy your stay with us and please accept our sincere apologies for any disappointments caused. We have shared your feedback with the appropriate team to ensure we improve our service going forward. We hope to welcome you back in the future for a much better experience at Address Downtown.

Dear Aaas80,

Thank you for such a wonderful TripAdvisor review! We are so thankful for the time you have taken in posting and sharing your recent experience at Address Downtown!

We are absolutely delighted to read all your positive comments. It is our great pleasure to have you as our guest and the entire Team is 100% committed in providing the utmost 5-star luxury service.

Aaas80, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

Dear turki725,

Thank you for such a remarkable TripAdvisor review! We are so thankful for the time you have taken in posting and sharing your recent experience at Address Downtown!

We are so thrilled to read your amazing comments on our location and our dedicated Team's impeccable service. We also appreciate your feedback and noted on the price points however with the quality of service and the Hotel's wonderful state-of-the-art facilities and interior designs, we do hope this is reasonable and justifiable.

turki725, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!