Dear Guest,
Thank you for sharing your review on TripAdvisor.
We are concerned to read from your comments that your experience was not up to your expectations during your stay with us. I would like to assure you that we treat all our guest feedback with the utmost importance to ensure guest comfort all the time.
We look forward to welcome you back in the near future and provide you the better service you deserve.
Best Regards,
Khalid Saeed | Hotel Manager
Habtoor Polo Resort, Andalusian Serenity In The Heart of Arabia
P.O. Box: 112864 | Dubai, UAE