Dear faisalm

Thank you very much for staying at Mercure Dubai Barsha Heights Hotel Suites & Apartments.

We are pleased to read your comments with regards to your overall experience and how much you have enjoyed your stay

We are grateful that we have exceeded your expectations. We truly appreciate your feedback about our colleague Basu & Suresh and we will make sure that your comments are shared with them.

Thank you again for your valuable feedback , we look forward to having you back soon.

Kind regards,

Christina Shalaby
Front Office Manager

Dear عبدالعزيز,

Thank you for choosing to stay at Mercure Dubai Barsha Heights Hotel Apartments. I truly appreciate the time you are taking to write this lovely review on TripAdvisor.
We are delighted to hear that you had a wonderful experience at our hotel and that we were able to provide you an exceptional stay with our "fantastic" team.

We look forward to welcoming you back on your next visit.

Kind regards,
Hany Samuel
Director Of Rooms

Dear azzz29,

Thank you for taking the time to review us on TripAdvisor

We aim to provide outstanding service to all our guests and it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff.

We look forward to welcome you back for your next stay with us.

Kind Regards,
Hany Samuel
Director Of Rooms