Dear Rammmmmi

Thank you for sharing your experience at Mercure Dubai Al Barsha Heights Hotel Suites & Apartments through TripAdvisor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met all your expectations. Your kind acknowledgement of the service of our associates particularly those names mentioned specially Laila is very much appreciated. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such praise.

Thank you for staying at Mercure Dubai Al Barsha Heights and we look forward to welcome you again whenever your travel needs bring you back to Dubai.

Sincerely,

Paras Bhasin
Asst Front Office manager

Dear faisalm

Thank you very much for staying at Mercure Dubai Barsha Heights Hotel Suites & Apartments.

We are pleased to read your comments with regards to your overall experience and how much you have enjoyed your stay

We are grateful that we have exceeded your expectations. We truly appreciate your feedback about our colleague Basu & Suresh and we will make sure that your comments are shared with them.

Thank you again for your valuable feedback , we look forward to having you back soon.

Kind regards,

Christina Shalaby
Front Office Manager

Dear عبدالعزيز,

Thank you for choosing to stay at Mercure Dubai Barsha Heights Hotel Apartments. I truly appreciate the time you are taking to write this lovely review on TripAdvisor.
We are delighted to hear that you had a wonderful experience at our hotel and that we were able to provide you an exceptional stay with our "fantastic" team.

We look forward to welcoming you back on your next visit.

Kind regards,
Hany Samuel
Director Of Rooms