Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights Hotel Apartments.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Mohamed Salem
Front Office Manager

Dear Rammmmmi

Thank you for sharing your experience at Mercure Dubai Al Barsha Heights Hotel Suites & Apartments through TripAdvisor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met all your expectations. Your kind acknowledgement of the service of our associates particularly those names mentioned specially Laila is very much appreciated. Customer care is indeed amongst one of our highest priorities and it is always rewarding to receive such praise.

Thank you for staying at Mercure Dubai Al Barsha Heights and we look forward to welcome you again whenever your travel needs bring you back to Dubai.

Sincerely,

Paras Bhasin
Asst Front Office manager

Dear faisalm

Thank you very much for staying at Mercure Dubai Barsha Heights Hotel Suites & Apartments.

We are pleased to read your comments with regards to your overall experience and how much you have enjoyed your stay

We are grateful that we have exceeded your expectations. We truly appreciate your feedback about our colleague Basu & Suresh and we will make sure that your comments are shared with them.

Thank you again for your valuable feedback , we look forward to having you back soon.

Kind regards,

Christina Shalaby
Front Office Manager