التنظيف في قمة الروعه للامانه من شخصين اساميهم محمد فيدان وبونا للامانه يعاملونك ب احترام وابتسامه والغرف مساحته مناسبه وقريب من الخدمات ومن المولات والجي بي ار قريب منك ف شكرا ع ميركيور ع حسن الاستقبال والاحترام والتعامل والتنظيف️️المزيد
Sonder
Official Website
Booking.com
في الحقيقه انا من زوار الفندق بشكل متكرر الفندق في تحسن كبير والاكثر من ذلك التعامل الرائع والنظافه والاهتمام ورضى النزيل كل الشكر للمدير محمد ولمصطفى وهاشم وسندييب امثالكم يستحق اني اكتب لو كل انواع الشكر والثناء ..
Dear valued guest,
We thank you for your compliments to our service quality, here in Mercure, we always strive to exceed our guests expectations and enhance their stay. We are more than happy to receive your feedback to our Managers service excellence. Your compliments were already shared to them.
Thank you for your good recommendation to other travelers.We look forward to welcoming you back again soon.
Sincerely,
The Management
الفندق لا باس به بشكل عام طاقمهه ودوين وخدومين جدا من الهاوس كيبنق االسيد SURENDRA, VALMIKI حيث والاستقبال لطيفين جدا وكذالك النادي الرياضي نضيف ومرتب الى انه ينقصه بعض الاجهزة مايعيبه هو قدم الاثاث حيث ان الاثاث متهالك جدا وعتيق يحتاج الى تغير وكذالك التلفزيونات الموجودة قديمة جدا وايضا بشكل عام فندق جيد
Dear valued guest,
Thank you for taking the time to tell us about your experiences and how your expectations were met by the professional services of our Reception team.
I am sorry that we did not meet all of your expectations; please allow me to express my sincerest apologies for the set of circumstances that inconvenienced you.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that our utmost priority is to provide quality service and products to our guests.
In line with enhancing our guest experience priority, the hotel has minor renovation works in order for us to convert the look and feel of the rooms and public areas including the Gym to a more modern touch with complete State of the art in room technologies.
We do hope that on a future visit, you will be able to experience these exciting changes.
Please do contact me on your next booking, I will ensure you a hassle free stay.
Sincerely,
Naseer T. Thodi
General Manager
فندق ميركور موقعه ممتاز بين البرشا والمارينا وقريب جدا من المترو ويوجد جميع الخدمات قريبه من الفندق مثل السوبرماركت ومغسلة ملابس انصح بالفندق للي بيستخدم المترو بالانتقالاته. يتوفر في الفندق مواقف سيارات مجاني
Dear valued guest,
Thank you for you detailed & positive comments.
We could not be happier to read about your experience with us! It is our pleasure to see that we had exceeded your expectations with our location, facilities inside the hotel and our convenient and easy access to public transport.
Thank you for your recommendation to other travelers.
We look forward to seeing you soon.
Sincerely,
Naseer T. Thodi
General Manager
Suresa رجل لطيف حيث قام بمساعدتي بنقل العفش كما ان موظفي الاستقبال كان جيداً حسن التعامل اما بالنسبة لنظافة الفندق فهي قمة في النظافة وموظفي المطعم خلوقون ومتميزين في عملهم اشكر طاقم الفندق بالكامل ًً
Dear Valued Guest,
Thank you so much for taking the time to share your wonderful experience with us and many thanks for your kind words toward our Front Office and Concierge team. Its pleasure to read that you enjoyed our friendly service which were able to meet your expectations and made your stay memorable one.
We look forward to welcome you back at Mercure Dubai Barsha Heights Hotel Suites & Apartments in nearest future!
Warmest regards,
Zarina Tillaeva.
Guest Relations Officer.
زرت الفندق وجربته الفندق جيدجدا ومناسب جدا للعائلات موقعه اه مايميزه قريب من الخدمات كونه على شارع الشيخ زايد وسويتاته جيده جدا اعجبني موظف الاستقبال المصري هشام جدا متعاون وفطوره جيد مقارنة بفنادق الاربع نجوم
Dear Valued Guest,
Thank you so much for choosing Mercure Dubai Barsha Heights Hotel Suites & Apartments and for leaving wonderful review. We are delighted to read that you enjoyed the hotel, our convenient location, comfortable, clean, well-equipment rooms and friendly service of our professional team.
Please know that your feedback will be shared with the rest of our team, as these types of comments will continue to motivate our staff to strive for Service Excellence each and every time!
We look forward to having the opportunity to serve you again in nearest future.
Kind regards,
Zarina Tillaeva.
Guest Relations Officer.
