Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Dubai Barsha Heights. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During the high occupancy of the hotel, we are experiencing delayed in the service and crowed in public places. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team