Dear Mr. Othman,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
I trust that you had a pleasant trip back to Saudi Arabia.
Thank you indeed for staying with us during your visit in Dubai with your comments 'excellent hotel' and for recommending us on TripAdvisor with high rating.
We are delighted that you had a truly comfortable and enjoyable stay with us and appreciate the modern facilities, cleanliness, guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek.
It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Housekeeping & Guest Services team.
Please be assured that your review is important to us. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.
We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.
Sincerely,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana