Dear Valued Guest,

Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana.

We trust you are well, safe and healthy.

Thank you indeed for staying with us during your visit in Dubai and for sharing your reviews on TripAdvisor.

We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself.

We are very much concerned to hear your overall comments about your last visits with us, please accept our sincerest apologies for the inconvenience caused. We truly hope for your understanding and this will not deter you from visiting us again. We have shared your comments with our concern team for utmost care and necessary action. Thank you for bringing this matter to our attention.

We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times.

Best regards,

Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana

Dear Valued Guest,

Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.

We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions.

We will for sure let our colleague Mayada to know that you are pleased with her services, for sure she will be delighted to note about your comments.

We hope you have the opportunity of staying with us again in the near future trusting that we would continually provide you with the best services and personalized care at all times.

Regards,

Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana

Dear Valued Guest,

Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.

We trust that you had a pleasant and safe trip back home.

Thank you indeed for staying with us during your visit in Dubai and for recommending us on TripAdvisor with perfect rating.

We are delighted that you had a truly wonderful and enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We are grateful for your remarkable comments.

We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times.


Best regards,


Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana