Dear Valued Guest,

Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.

I trust that you had a pleasant trip back to Riyadh, Saudi Arabia.

Thank you indeed for sharing your experience and for recommending us on TripAdvisor with excellent rating.

We are delighted that you had a truly enjoyable and comfortable stay with us and appreciates the modern facilities, cleanliness and luxurious ambiance of the hotel overlooking the magnificent and spectacular view of Dubai creek.

It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Ashraf and Mustapha & Guest Services Team. We are grateful for your remarkable comments.

Please be assured that your review is important to us. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.

We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.


Best regards,


Hussein Hachem
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana

Dear Valued Guest,

Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.

I trust that you had a pleasant trip back to Oman.

Thank you indeed for sharing your experience with your comments 'presidential reception, royal residence and international hotel' and for recommending us on TripAdvisor with excellent rating.

We are delighted that you had a truly wonderful and relaxing stay with us and enjoyed the modern facilities and luxurious ambiance of the hotel with the magnificent view of Dubai creek.

It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services and we are grateful for your heart-warming comments.

We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.


Best regards,


Hussein Hachem
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana

Dear Valued Guest,

Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.

I trust that you had a pleasant trip back home.

Thank you indeed for sharing your experience with your comments 'the room is clean and staff are excellent' and for recommending us on TripAdvisor.

We are delighted that you had a comfortable stay with us and appreciates the cleanliness, modern facilities and luxurious ambiance of the hotel.

It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions.

Please be assured that your review is important to us. I am very much concerned to hear your comments upon check-out. Please accept our sincere apologies for the inconvenience caused and we truly hope for your understanding. I have shared the same with my team for utmost attention and to ensure that Arab speaking colleagues are always available. Thank you for bringing this matter to my attention. We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities.

We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.


Sincerely,


Hussein Hachem
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana