Dear Mr. Alshehi,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
I trust that you and your family had a pleasant trip back to Oman.
Thank you indeed for staying with us during your visit in Dubai and for sharing your experience with your comments 'Hotel is more than wonderful' and for recommending us on TripAdvisor with perfect rating.
We are delighted that you had a truly enjoyable and comfortable stay with us and appreciate the modern facilities, pool, breakfast, guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek.
It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to Housekeeping & Guest Services team. Also, to Food & Beverage and Kitchen team for the sumptuous food variety at breakfast in Salt & Pepper Restaurant. We are grateful for your remarkable comments.
We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Hussein Hachem
General Manager
Al Bandar Rotana & Al Bandar Arjaan