الخدمة في الفندق من قبل موظف الاستقبال كانت جداً مميزة ، قدمولي عرض مغري مقابل سعر زهيد ، وحصلت على 20% تخفيض على وجبة العشاء ، وعلى خدمة المساج ، الحجز كان عبارة عن شقة بغرفة واحدة ، للغرفة اطلاله جميلة على الخور و شعور بالاسترخاء مع الاضاءة الخافته.
Dear Mr. Alkaabisara,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
I trust that you are safely back home.
Thank you indeed for staying with us during your visit in Dubai with your heart-warming comments and for recommending us on TripAdvisor with perfect rating.
We are delighted that you had a truly wonderful and enjoyable stay with us and appreciate the modern facilities, location, excellent guest services and the luxurious ambiance of the hotel with the magnificent view of Dubai creek.
It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services in particular to our Receptionist & Guest Services team. We are grateful for your remarkable comments.
We look forward to welcoming you again in the near future trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
بصراحة فندق ممتاز ونظافة عالية وخدمة متميزة ومسبح نظيف وتعامل راقي من الموظفين محمد ومينا وسامي انصح بالاقامة فيه ولاتتردد حيث يطل على الخور وتسوف برج خليفة مع المسبح يعني بصراحة يستاهل الاقامة حيث يوجد كافي وكذل لا ننسى خدمة مواقف السيارات اعطهم المفتاح وارتاح
Dear Valued Guest,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
We trust that you had a pleasant and safe trip back home.
Thank you indeed for staying with us during your visit in Dubai and for recommending us on TripAdvisor with perfect rating.
We are delighted that you had a truly wonderful and enjoyable stay with us and appreciate receiving your kind comments. We will for sure let our colleagues from Front Office to know that you are pleased with their services.
It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. I will personally convey your appreciation to our team for exceptional hospitality services, we are grateful for your remarkable comments.
We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
افضل فندق في دبي للعوائل و الاصدقاء و رجال الاعمال وللاسترخاء من حيث الاستقبال و النظافة و تعامل الموظفين مع الزوار و الابتسامة على وجوهم و سرعة الحجز وعدم التأخير ، و الراحة في الغرفة و النظافة و الترتيب ،
Dear Valued Guest,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
We trust that you had a pleasant and safe trip back home.
Thank you indeed for staying with us during your visit in Dubai and for recommending us on TripAdvisor with perfect rating.
We are delighted that you had a truly wonderful and enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We are grateful for your remarkable comments.
We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
الفندق راااااائع وموقعه جيد ومساحة الجناح جدااا ممتازة والسرير مريح جداااااااااا والنظافة ممتازة والموظفين بشوشين والاطلالة رائعة وكانت على دبي الجديدة وخصوصا برواز دبي حيث كان تجربة لاتنسى ابدا وسوف تتكرر بإذن الله
Dear Valued Guest,
Thank you for having taken the time to complete our guest survey following your recent stay at Al Bandar Rotana & Al Bandar Arjaan by Rotana.
We trust that you had a pleasant and safe trip back home.
Thank you indeed for staying with us during your visit in Dubai and for recommending us on TripAdvisor with perfect rating.
We are delighted that you had a truly wonderful and enjoyable stay with us. It is our goal to achieve the highest standards of service we could offer to our guests and it is always very rewarding for our team to learn that we have met your satisfactions. We are grateful for your remarkable comments.
We look forward to welcoming you again trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
بسبب تبديل حجز الاستديو بغرفة عاديه دون الاهتمام لرغبتي او مراعاة طلبي او التعويض لكن الموظفين خصوصا خدمات السيارات كانو غايه في الادب واللطف واخص بالشكر الموظفه/ قمر لمساعدتها على الفور وتقديم سبل الراحه للنزيل
Dear Valued Guest,
Warm greetings from Al Bandar Rotana and Al Bandar Arjaan by Rotana.
We trust that you had a pleasant and safe trip back home.
Thank you indeed for staying with us during your visit in Dubai and for sharing your reviews us on TripAdvisor.
We really appreciate your feedback which will assist us to continuously strive to improve our services and facilities. It is our goal to achieve the highest standards of service we could offer to our valued guests like yourself.
We are very much concerned to hear your comments about your booking or reservation experiences, please accept our sincerest apologies for the inconvenience caused. Thank you for bringing this matter to our attention. We are delighted to hear that this matter been action and met your satisfaction during your stay.
We hope you have the opportunity of staying with us in the near future, trusting that we would continually provide you with the best services and personalized care at all times.
Best regards,
Ayman Ashor
General Manager
Al Bandar Rotana & Al Bandar Arjaan by Rotana
