Dear mohamedaM4156FO,

Thank you very much for sharing your great review on TripAdvisor about your recent stay with us at the Holiday Inn Dubai Festival City and we were delighted to know that you had chosen our property for your getaway in Dubai.

I was thrilled to read that you had a good time with us and that our staff made your experience more memorable. Your compliments about our friendly and helpful staff as well as their attentiveness and professionalism are highly appreciated. Moreover, your special recognition of Freddie is truly valued and we hope, that many guests will meet our great team member colleague Freddie their journey in our unique “Festival City” destination.

We are looking forward to welcoming you again, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.

Warm regards,

Sylvia Matei,
Operations Manager

Dear Maryamaltamimi,

Thank you for sharing your great review on TripAdvisor about your recent experience with us at the Holiday Inn Dubai Festival City.

I was truly delighted to find out that you enjoyed your staycation with us and I was thrilled to hear that you appreciated our great hotel facilities.

We look forward to welcoming you again at our waterfront property and to our unique “Festival City” destination, connected to one of the best Malls in the city and minutes away from the vibrant centre and La Mer Beach. If not too much trouble, please share your experiences with friends and family, including our unique Glass-bottom pool, the record-breaking new attraction IMAGINE SHOW (unique sensory experience) and newly launched Kids Club and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.

Warm regards,

Sylvia Matei,
Operations Manager

السيد الفاضل / الجسمى



نشكركم على تقييمكم لفندقنا و على اختياركم لة خلال زيارتكم الاخيرة كما يسعدنا معرفة انكم قد استمتعتم بلاقامة لدينا و على مستوى رضائكم عن الخدمة المقدمة من جميع العاملين و عن نظافة الغرف و جودة الافطار كما نؤكد لكم اننا سنشارك تعقيبكم هذا مع كافة الموظفين بالفندق فأنة شيئا نفخر بة جميعا



لكم جزيل الشكر



سلفيا ماتى

مديرة العمليات