Dear hani451o,

Thank you for choosing to stay with us and for then taking the time to tell us about your experience

We here at the hotel are extremely conscious of the part we play in ensuring our guests stay is a memorable one and we continually strive to achieve high standards of service and it is a great disappointment to us when this does not occur.

We have read your comments with interest and will certainly follow up on the areas you mentioned with the appropriate department. We appreciate your constructive and frank comments, as these will enable us to better serve our customers in the future.

We look forward to perhaps welcoming you back to the Park Regis Dubai

Yours Sincerely

Park Regis