تحتاج نظافة اكثر في المطاعم والغرف ووجود حشرات في عصير الافطار ونظافة الحمام سيء جداً ولا يوجد تنوع في الفطور ... الفطور بصفه عامة سيئة في الجودة والخدمة ... اجمل مافي الفندق الموقع قربها من الجي بي ار المزيد
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رائحة الغرف كأنها رائحة حماماتخدمة الغرف سيئه جداً واجهت مشكله في صندوق الامانات ولمدة يومين اتصل على خدمة الغرف وابلغوني ان موظف سوف يحضر ولم يأتي احد !!المواقف ضيقة وغير مسموح للنزلاء بالوقوف في الدور السفلي الاولالاطلاله على المارينا رائعة الاثاث جديد جداًينقص المكان اداره جيده
Dear Guest,
Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I apologize for the shortcomings encountered and I regret to hear that you had reasons to complain.
We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action.
As for the parking in our underground parking, the first floor underground is as well for all guests, however mainly for our long term guests, still a few parking spaces there are not reserved and available to everyone.
It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavour to make our guest’s stay with us a truly memorable and special experience.
Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration.
Kindest regards
Sven Fritzsche
General Manager
جيدة بشكل عام الخدمة جيدة الاستقبال رائع ولكن نوعية الفطور وتنوعه سيئ جدا،، السعر مناسب جدا ومنافس لجميع الفنادق الموجودة في نفس المنطقة ، خدمة الغرف ممتازة ونظافة الغرف ممتازة وتجهيزات الغرفة ممتازة وحديثة
Dear Coastal,
Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina.
It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction.
It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action.
Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future.
Kindest regards
Sven Fritzsche
General Manager
أفضل سكن في مارينا .. رائع بكل ما تعنيه الكلمة من معنى ، قريب جداً من الممشى والشاطئ ، بمسافة بضع خطوات تكون وصلت إلى هناك ، يحتوي على سوبر ماركت ٢٤ ساعة خدمة . رائع فعلاً سيكون هو وجهتي للسكن دائماً في دبي
Dear Hussain,
Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina.
It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction.
It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action.
Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future.
Kindest regards
Sven Fritzsche
General Manager
مكان واسعموقع ممتاز جدااستقبال رائعالنظافة و التكييف بحاجة للتطوير و لكن بشكل علم المكان جيد جدا و مريحشبكة الإشارة للراي فاي بحاجة للتقوية حيث انها لاتصل لكامل الغرفةالفندق بحاجة للوحة قبل دخلة الفندق لتدل على مكان الفندق
Dear Monemsaleh,
Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina. I regret to hear that you had reasons to complain.
We appreciate your comments, please rest assured that I already spoke with the respective head of department for an immediate follow up and action.
It is always important for us to receive constructive criticism and praise in for us to take the appropriate action. As a team we endeavor to make our guest’s stay with us a truly memorable and special experience.
Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future, as well to show you that we have taken your comments into consideration.
Kindest regards
Sven Fritzsche
General Manager
فندق جمييل ومرتب ومريح وغرف واسعة والموقع جدا جميل اتمنيت اني امدد فيه الفطور شهي ومرتب لكنه محدود جدا الميني ماركت كل شي تحصله فيه اذا جينا دبي نسكن فيه مرة ثانية وسعره جدا منااسب للميزانيات المحدودة
Dear Sweetsoula,
Thank you very much for taking the time to review your recent stay with us at the Barcelo Residences Dubai Marina.
It was with great pleasure to learn that you enjoyed your time here at our property and that almost everything was to your satisfaction.
It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action.
Our main intention is to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the Barcelo Residences Dubai Marina in the near future.
Kindest regards
Sven Fritzsche
General Manager
