شقق فندقيه عائليه تصلح للعوائل بسبب كبر الشقه والراحة اثناء التواجد فيها الموقع قريب من الجي بي ار والمارينا خدمات متوفره من سوبر ماركت ومطاعم حول الفندق السعر مناسب جدا لوجود العائله مقارنة بالفنادق التي لا توفر السعر المناسب للعائلة
Dear Guest,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Residences with us and TripAdvisor readers.
Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice property when visiting the area. We look forward to welcoming you back again very soon.
Best regards,
Ilavarasi Raja
Rooms Operations Manager
موقع الفندق جدا جميل بين الجي بي ار وبين المارينا واسعاره جدا ممتازه وهدوء جميل في الفندق وخدمات مميزه انصح الجميع بتجربته وزيارته والكافيهات جميعها قريبه منه اما الجي بي ار فخمه وعلى الشاطيء او المارينا جلساتها وناسه وطرب ومعسلات طبعا.
Dear Guest,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Residences with us and TripAdvisor readers.
We are delighted to read that you really enjoyed the beach, cafes and restaurants close by and the unique location to enjoy the delights of a great vacation.
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Thank you very much for leaving these wonderful comments on TripAdvisor, we are delighted that you enjoyed your stay among us.
Best regards,
Ilavarasi Raja
Rooms Operations Manager
يجب ان يكون هناك اي جزء ترفيهي في الفندق للأطفال لايوجد مايوضح باسم الفندق من الخارج لوحة أو علامة واضحة توضح اسم الفندق حيث كانت جانبيه يجب ان تكون واضحة على الشارع الرئيسي الموقع جيد بين المارينا والجي بي آر
Dear Guest,
In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guest expectations, therefore we greatly appreciate the time you took out of your day to share your constructive criticism.
Please allow me to explain that we do have a garden in our property wherein the kids can play. We also have a kids pool for them to relax and enjoy.
In regards with the signage we do have 02 flags outside the hotel on both sides the entrance and exit. However we still thank you for the feedback.
We are delighted to read that you really enjoyed the beach close by and the unique location to enjoy the delights of a great vacation.
Thank you again for your visit and constructive criticism, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.
Best regards,
Ilavarasi Raja
Rooms Operations Manager
الادارة جدا سيئة ، الاستقبال الاسوء تم دخولي للغرفة في تمام ساعه ٣ ونص النظافة الاسوء بالعالم ٣ ايام نتواصل وبشكل مباشر لتنظيف الغرفة ووضع علامة تنظيف لايوجد اهتمام افضل شي بالفندق فقط فقط الموقع غير ذلك لاشي يذكر لذلك لن اكرر هالتجربة لو انه الفندق الوحيد بدبي worst hotel ever is the world Worst room service worst everything Plz don’t go there Only location was gd and maybe wifi kind of
Dear Coastal,
We sincerely regret your disappointment with your stay and we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience with us.
We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
With best regards
Sven Fritzsche
General Manager
الفندق رائع ولكن للاسف اتصال من الساعه ال١١ صباحاً لاخبارنا بانه يجب علينا الخروج وعند الساعه ال١٢ تماماً اتى موظف الرسبشن الى الشقه ليخبرنا بانه علينا الخروج لذا اتمنى اذا عاودت السكن مرة اخرى في هذا الفندق ان يتم اعطاء النزيل فرصه اكبر للراحه وقت الخروج مع تحياتي وتقديري لجميع الموظفين وادارة الفندق
Dear Abdullslama,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
Many thanks for the comments relating to your departure, I would like to let you know that the departure and arrival times at our residences are as internationally usual at 12noon and 2pm respectively. Depending on the occupancy we are more than happy to allow for a late check if the situation allows for this. Please do check with out front office team during your next stay with us.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
With best regards
Sven Fritzsche
General Manager
