Dear Guest,

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Residences was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will serve as a great source of motivation to them.

Thank you for your very nice compliments for Osama, he does work very hard every day to make sure our guests feel well attended to at all times and definitely he is an asset to our property. We will certainly share your kind words of appreciation with him and we are certain he will be pleased to know his efforts have been appreciated.

Once again we thank you for sharing your experience with us and look forward to serving you again soon.

Best Regards,
Alyssa Battad
Guest Relations

Dear Guest,

Thank you very much for sharing this great review of your recent stay at Barceló Residences. We are thrilled that you enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly share your kind words of appreciation with all of them and we are sure they will be pleased to know their efforts have been appreciated.

We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.

We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea.

Thank you for choosing to stay with us for your holiday and very much look forward to having the opportunity to serve you again in the future.

Best regards,
Ilavarasi Raja
Rooms Operations Manager

Dear Guest,

Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive criticism.

We do have iron and ironing boards as a room amenity in all our apartments. Please accept our sincere apology if we missed to place one in your apartment. For a future visit, please do not hesitate to contact Reception for any special requests.

We are pleased to read that you enjoyed the beach close by and the unique location. We indeed have the best of both views to offer; the beautiful Marina and the magnificent sea. The property is a 10-15 minute walk from JBR Beach, JBR the Walk & Marina Promenade.

We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.

We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests.

Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly share your kind words of appreciation with all of them and we are sure they will be pleased to know their efforts have been appreciated.

Thank you for expressing the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours.

Once again we thank you for choosing us for your holiday and very much look forward to having the opportunity to serve you again in the future.

Best Regards,
Alyssa Battad
Guest Relations