Dear Ghazi7898,
Thank you for choosing Sofitel Dubai Jumeirah Beach and taking the time to share your recent experience with us on TripAdvisor!
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will not fail to pass your comments to those team members whom you have personally mentioned.
Regarding the breakfast, kindly be informed that you can order breakfast in your room from our In-room dining. Finally, we have taken into consideration your constructive comments regarding the falafel and will share them directly with our Chef for future improvement.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Kind regards,
Laura Fournie
Guest Experience Team