السلام عليكم الموقع ممتاز بصراحه الاقطار ممتاز لكن كان الفلافل سيء والان هاليومين صار ممتاز لكن للاسف الاعمال والتصليحات اللي يقومون فيها كانوا يشتغلون والناس كلها نايمه ويوعدونا انهم يوقفون العمال وللاسف لم يتم هذا الشي وكذلك وعدوني بأن لو غيرت من غرفه الى جناح راح يدخلوني اللاونج لكن للاسف ماصار وبسس
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فندق يستاهل خمس نجوم خدمات راقية وافطار متنوع ولذيذ وخدمة العملاء جداً راقين يبحثون عن راحة النزلاء واي شي تطلبة يوفرونة فوراً شكراً ادارة فندق سوفتيل
الافطار لذيذ والعاملين جداً رائعين واخص بالشكر ROSALIE وIBRAR وBIMARSH♥️♥️♥️♥️
Dear kadhkald,
We appreciate the time you took to post your superb review about your recent stay at Sofitel Dubai Jumeirah Beach.
We are very grateful that you found everything perfect and can only hope that my team and I exceeded your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to Rosalie, Ibrar and Bimarsh.
Our sincere thanks for your support and should your travel plans bring you back to Dubai, we will be pleased to welcome you again at Sofitel Jumeirah Beach.
Kind Regards,
Laura Fournie
Guest Experience Team
المطعم جميل ومتنوع والعاملين فيه خدومين وبشوشين خاصة طارق وإبرار خدمونا طول فترة إقامتنا.. الأجواء في البوفيه بشكل عام رايقة خصوصا في الجلسة الخارجية المغطاة .. المطعم يبدأ في الازدحام بعد التاسعة والنصف
Dear yaymyq11,
Thank you for choosing Sofitel Dubai Jumeirah Beach and for taking the time to share your recent experience with us on TripAdvisor!
We would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with Tareq, Abrar and the rest of the team with our congratulations for their contribution to your well-being whilst staying in the hotel.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Kind regards,
Laura Fournie
Guest Experience Team
بصراحه العمال في الفطور ممتازين وهم bijaya . Antsn. . Bimal واتمنى تغيير الفلافل لانه صراحه سيء واما الشيف للبيض ممتاز جدا عبدالجبار وجون ممتازين ومتفاعلين بكل صراحه يعطيك العافيه لكن اتمنى ان نستطيع ادخال الفطور في الغرفه
Dear Ghazi7898,
Thank you for choosing Sofitel Dubai Jumeirah Beach and taking the time to share your recent experience with us on TripAdvisor!
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We will not fail to pass your comments to those team members whom you have personally mentioned.
Regarding the breakfast, kindly be informed that you can order breakfast in your room from our In-room dining. Finally, we have taken into consideration your constructive comments regarding the falafel and will share them directly with our Chef for future improvement.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Kind regards,
Laura Fournie
Guest Experience Team
فندق قمة ماشاء الله حتى الإستقبال كان جداً رائع الحمدلله قضيت اجازه حلوه اخذت مع الفطور موظفين المطعم جداً راقين خاصتاً الأخ بيمرش والاخ انيش والأخ باجيان جدا طيبين ومحترمين وخدومين والفندق قريب من البحر
Dear Moneerah H,
Thank you for choosing Sofitel Dubai Jumeirah Beach for your stay and for sharing your kind review with us on TripAdvisor.
It is always a pleasure to receive positive feedback.
We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Kind regards,
Tamara El Lakkis
Guest Experience Manager
فطور ممتاز برفقة انيش نيبالي جدا وذوق ولاانسى كذلك مستر هاني مدير المطعم ممتاز جدا وذوق رائع وخدمات دايما وكذلك قمه بالادب والاخلاق هنيا للفندق بهذا الانسان والفطور بالسوفتيل ايضا رائع استمتعنا كثير ا
Dear Saudit,
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
Lastly yet importantly we would like to thank you for your highlights on the service you received in our restaurant and we will not fail to share your praising comments with the entire team with our congratulations for their contribution to your wellbeing whilst staying in the hotel.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Yours Sincerely,
Santo Benidin
Guest Experience Team
