Dear Haitham90002,

Thank you for reviewing your recent stay at Sofitel Dubai Jumeirah Beach. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

It is our greatest pleasure to read your compliments about our hotel and about your stay. I won't miss sharing your feedback with our ambassadors and it will serve as an encouragement as we strive to continuously improve the quality of our services.

We look forward to welcoming you back again soon.

Kind regards,

Laura Fournie
Guest Experience Team

Dear Thamooh,

Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations.

We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis.

Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Yours Sincerely,
Santo Benidin
Guest Experience Team

Dear MA1122BH,

Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations.

Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.

Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Yours Sincerely,
Santo Benidin
Guest Experience Team