الافطار كان رائع متنوع الجلسات مريحه و اطلاله على البحر الموظف طارق كان خدوم و بشوش و اتى للاطمآنان علينا كذا مره ، الفندق مريح و موظف الاستقبال كان متعاون جدا و اعطانا تسجيل خروج من الفندق الساعه ٣ ، و بعث لنا كيكه للغرفه بمناسبة شهر العسل ، اثاث الغرفه حديد الوان مريحه جدا و نظافه عاليه
Dear Hin1047,
Thank you for choosing Sofitel Dubai Jumeirah Beach and for giving us perfect rating on TripAdvisor!
It is always a pleasure to receive positive feedback especially regarding our staff assistance, the breakfast and the location. We are convinced that this feedback will have a positive effect and stimulates them to offer an even better service.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Kind regards,
Marine
Guest Experience
الحمدلله تجربه موفقه الاكل لذيذ ونظافه واهتمام الموظفين يخليك تعيد التجربه خصوصا الموظف طارق 👏🏻♥️
لذلك انصح الجميع بزيارته المكان والتمتع بالجودة المقدمة
الأكل 8,5/10
الخدمه10/10
النظافه10/10
سرعة التقديم 10/10
Dear ghaida88,
Thank you for taking the time to share your review on Trip Advisor following your recent stay at Sofitel Jumeirah Beach Dubai .
We were extremely happy to read that you found our products and services have met your expectations in all areas and that we have been successful in making your stay with us truly enjoyable and memorable one. Positive comments are very motivating for our team as it helps us in continuing to strive for excellence in everything we do.
Thank you once again for your feedback and we look forward to welcoming you back soon.
Sincerely,
Guest Experience Team
فندق جميل جدا وعالمي فندق ترتاح فيه جميل من كل النواحي الغرف جميله وجديده اللوبي كبير وفخم جدا معامله الموظفين جدا جدا جدا جميله موقع الفندق جدا جميل في وسط الجي بي ار اشكر الاخ ماركوس جزيل الشكر واشكر مديرة الفندق Bianca واشكر الاخ علي من الاستقبال واشكر جميع موظفين الفندق جميعهم متعاونين ويخدمونك افضل خدمه والابتسامه على وجهم شكرا الاخ روز من المبيعات شكرا للجميع الموظفين والعاملين في الفندق شكرا سوفتيل جي بي ار
Dear Maps34308659062
Firstly we would like to thank you for the lovely review you shared following your recent visit to Sofitel Dubai Jumeirah Beach and are delighted to read that we were able to match your holiday expectations.
We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Best Regards,
Marine Gouyric
Guest Experience Team
الغرف عاديه وشوي صغيره تأخرنا في الشك ان لأنه الفندق كان زحمه وطلبنا الاربع غرف تكون بنفس الطابق، العشا كان جيد الريوق كان ممتاز، حجزنا مع وجبتين استمتعنا في خدمة الموظفين شكرا للأخ طارق كان معنا على طول ورنيش والشيف إسلام ماقصروا أبدا ان شاء الله راح نعيد التجربه
Dear Falsalami,
Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us.
At Sofitel Dubai Jumeirah Beach Hotel we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours.
We have taken good note of your remarks related to the service you received upon check in and apologize for the wait you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones.
We hope to welcome you again in the future and that your next visit will be good or better as you previous one.
Sincerely,
Katherine Nino
Guest Experience Team
الفندق رائع جدًا
في الجي بي آر قريب منك المطاعم، والبحر وبلو ووتر والممشى ومحبي التشمس والتان، موقع يستحق الخمس نجوم،
الموظف هلال رائع جدًا وودود ومحترم وخدوم جدًا
راح تكون لي زيارة له قريب بإذن الله
شكرًا
Dear فهد ا,
Thank you so much for sharing your wonderful review. We are glad that we have exceeded your expectations and that you enjoyed our unique location. I will definitely share your remarkable comment with Helal. I am sure he will be happy to hear your praises.
We are looking forward to the next opportunity to welcome you again at Sofitel Dubai Jumeirah Beach.
Sincerely,
Katherine Nino
Guest Experience Team
