Dear abdulrahmanaD340QC,

We appreciate your time in providing us with detailed feedback and we apologise for the disappointment you encountered during your visit.

While it is regrettable that our property did not live up to your expectations, we appreciate that you have shared your thoughts with us. I have already replied to you separately via email outlining each of your concerns.

Please rest assured that it is in our continued interest to improve our services so that our guests can have the best hotel experience possible. I do hope you will come back and give us the opportunity to make it up to you.

Kind regards,

Todori Kalamaris
General Manager

Dear 3Arif,

Thank you for your very positive review on Trip Advisor which was an absolute pleasure to read.

I was delighted to read you had a pleasant stay with us and your kind words of appreciation have been shared with my entire team. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

Thank you for choosing to stay with us. It has been our joy and privilege to serve you and we look forward to welcoming you back again in the near future.

With kind regards,

Todori Kalamaris
General Manager

Dear 136aeshaha,

Thank you for your positive review on Trip Advisor.

I was delighted to read you had a pleasant stay with us and glad you enjoyed our facilities. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

Once again thank you for choosing to stay at the Conrad Dubai. It has been our joy and privilege to serve you and we look forward to welcoming you back again in the near future.

With kind regards,

Todori Kalamaris
General Manager