Dear FrashedF,

Thank you for taking the time to review us on Trip Advisor.

We were happy to read you had an enjoyable stay with us. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences.

We once again thank you for choosing to stay with us. We value your patronage and look forward to welcoming you back soon.

With kind regards,

Todori Kalamaris
General Manager

Dear jawaher85,

I was delighted to hear you had a great stay with us and thank you for your kind review on Trip Advisor. We do our best to make sure all of our guests have a rewarding stay and we hope to welcome you back soon.

Many thanks and best regards,

Todori Kalamaris
General Manager

Dear 417Sulaimana,

Thank you for taking the time to review us on Trip Advisor.

Whilst we were happy to read you had a pleasant stay with us, we apologize for the delay you may have encountered at check-in. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to the team and concerned and we will continue to work on improvements in this area.

We thank you for drawing our attention to your case. We value your patronage to the Conrad Dubai and look forward to welcoming you back soon.

With kind regards,

Todori Kalamaris
General Manager