Thank you very much for sharing your review about your experience with us. Please accept my apologies for the inconveniences you faced at the hotel. I would like to assure you that we are closely monitoring all of our guest feedback with each department head to ensure that we will not face the same issues again in the future.
Please feel free to reach us for further clarifications on Conrad.email@example.com
Do let us know when you plan to visit us again, we would be very happy to welcome you for another stay at Conrad Dubai and make amends.