Dear guest,

Thank you very much for sharing your recent experience at the Occidental IMPZ Dubai. Please accept our most sincerely apologies for the inconvenience you are reporting. We have shared already your comments with the departments involved in order to avoid this kind of issues in the future. We are glad you appreciated our property and its facilities, as well as our strategic location.

It will be a pleasure to welcome you back soon.

Kind regards
Beatriz Rivas
Guest Experience Manager

Dear guest,

Thank you very much indeed for taking some time to share your experience at the Occidental IMPZ Dubai. First of all thank you for choosing our hotel for your stay. We feel very sorry for the issue in the parking. We have already shared your comments with the Management and our Security Manager in order to analyze how can we improve the safety of our guest's cars and avoid damages done by other guests. We shall analyze also your feed-back regarding our House keeping service in order to keep improving every day.

We are glad despite these small issues you could enjoyed your stay and appreciates the hotel and its facilities,

It will a pleasure to welcome you back very soon

Kind regards
Beatriz Rivas
Guest Experience Manager