Dear Monmontraveler,

Thank you for taking the time to share your comments with fellow travelers on Tripadvisor.

We are very proud to know that Houria and Hossam provided such memorable service and I will certainly share this with them.

We appreciate your feedback and the team and I look forward to welcoming you back with us again very soon!

With very best regards,

Mohamed Samir El Sayed
General Manager

Dear Jet38930381331,

Thank you very much for sharing your positive experience with us and having taken the time to post such a detailed review.

We at Address Dubai Mall are looking forward welcoming you back soon.

With very best regards,

Mohamed Samir El Sayed
General Manager

Dear Navigate37235075652,

Thank you for taking the time to rate us on TripAdvisor.

We hope that you had an enjoyable stay with us. We appreciate very much your suggestion and will look for more innovative ways on how we can provide more information to our guests.

Alternatively, we have our Concierge and Service Plus Team available 24 hrs a day who may help you in anything you may need. We also have an IPad in every guest room where you can find information about the hotel for your convenience.

We are looking forward to welcome you back soon.

Kind regards,
Mohamed Samir El Sayed
Genera Manager