Dear FAHAD A,

Thank you very much for taking the time to share your feedback.

My sincere apologies if we failed to deliver what we promised.
Please allow us to resolve the matter by providing us your information.
Kindly reach out to the hotel at your convenience. Myself or the duty manager will be more than happy to assist you.

We value your loyalty and we are hoping that you can give us another chance to welcome you once again.

Kind regards,

Riad Abi Haidar
General Manager

Dear mnrmnr1436,

Thank you for your most recent feedback whilst you were staying with us at The Address Dubai Mall.

We are happy that we were able to delight you during your visit.
The entire team were glad that you had a great experience.

Furthermore, I am very happy you were able to enjoy our facilities.

We look forward to welcoming you back with us again very soon!

Kind regards,

Riad Abi Haidar
General Manager

Dear ZEYAD1985,

Thank you for your most recent feedback whilst you were staying with us at The Address Dubai Mall.

Reading comments such as yours is most appreciated.
When our guests provide us feedback, its contents are crucial to our constant drive for perfection.
We take immense pride in our services to ensure that all guests have exceptional experiences when they stay with us.

Furthermore, I am very happy you were able to enjoy our facilities.
I shall revert to my team and acknowledge our success with to your satisfaction.

We look forward to welcoming you back with us again very soon!

Kind regards,

Riad Abi Haidar
General Manager