Dear aaldah100593,

Thank you very much for taking the time to share your feedback. My sincere apologies if we failed to deliver what we promised.

Please allow us to resolve the matter by providing us your information. Myself or the duty manager will be more than happy to assist you. We value your loyalty and we are hoping that you can give us another chance to welcome you once again.

Kind regards,

Riad Abi Haidar
General Manager

Dear Khaled Abdulrah... A,

Thank you for your most recent feedback whilst you were staying with us at The Address Dubai Mall.

We are happy that we were able to delight you during your visit. The entire team especially Mehdi were glad that you had a great experience.

Furthermore, I am very happy you were able to enjoy our facilities. We look forward to welcoming you back with us again very soon!

Kind regards,

Riad Abi Haidar
General Manager

Dear tsturki,

Thank you for your most recent feedback whilst you were staying with us at The Address Dubai Mall.

We are happy that we were able to delight you during your visit. The entire team were glad that you had a great experience.
Furthermore, I am very happy you were able to enjoy our facilities. We look forward to welcoming you back with us again very soon!

Kind regards,

Riad Abi Haidar
General Manager