كانت تحربه رائعه ونديمه جدا رائعه ف تعامل واستمتعت جدا منطقه رائعه وجميله واطلاله ف قمه الجمال وشكرا لكم وسوف اقوم بتجربه مكان اكثر من مره ان شاء الله …………. وحتي اكلهم جميل ومتنوع ف الغداء وللعشاء فيه جميع الاصناف الجميله وافضل انواع الحلا وشكرا
Dear 7mni010
On behalf of my team, I would very much like to thank you for your fine comments.
We pride ourselves on exceptional guest service, fitting for such a enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors.
I look forward to welcoming you back to Address Dubai Mall Hotel.
Yours sincerely,
Gopi Joghee
Hotel Manger
موقع الفندق جميل جدا وطاقم الفندق ممتاز جدا
متصل بدبي مول مريح للعائله بسبب موقعه وسهولة الوصول لدبي مول من اللوبي الخاص بالفندق
تم تجديد الغرف في طاقم الفندق فالاستقبال
احترافي وقمه فالاخلاق من وقت الوصول الڤاليه
الى موظفي الاستقبال و موظفي خدمة الغرف
Dear Mr. Baghlaf
Thank you for staying with us and posting a review on this platform.
Receiving a wonderful review from a satisfied guest following their stay truly delights us all. Thank you very much for your compliments and rest assured that these have been passed on to team.
We can’t wait to welcome you back to Address Dubai Mall Hotel soon for another unforgettable stay with us.
Yours sincerely,
Gopi Joghee
Hotel Manager
Mahendra من خدمة الغرف ممتاز ومن الاستقبال Maria Annd Nirvana also
الفندق جميل وتسجيل الدخول ما ياخذ وقت ويوجد ممر في الفندق ياخذك لدبي مول
الغرفه مساحتها جيده تعتبر بس الاثاث جديد وجميل والسرير مريح جدا
Dear saad4383
Thank you for sharing your review here on TripAdvisor
We are happy that we were able to delight you during your visit. The entire team specially Mariia and Nervana were glad that you had a great experience.
We also appreciate your amazing comments towards our Concierge.
Thank you once more and we are all looking forward to welcoming you back soon!
Yours sincerely,
Gopi Joghee
Hotel Manager
من الاساسيات لنجاح الرحله اختيار الفندق المناسب وفندق ذا ادرس دبي مول هو الخيار الأول لنا لموقعه الرهيب في قلب دبي مول مع تسوق مريح واستخدام المرافق عن قرب شكرا لكل الطاقم المتعاون في خدمة النزلاء بكل رحابة صدر
Dear Mr. mzal500
Thank you for staying with us and posting a review on this platform.
Receiving a wonderful review from a satisfied guest following their stay truly delights us all. Thank you very much for your compliments and rest assured that these have been passed on to team.
We can’t wait to welcome you back to Address Dubai Mall Hotel soon for another unforgettable stay with us.
Yours sincerely,
Gopi Joghee
Hotel Manager
اتمنى للجميع التوفيق من عاملين وموظفين استقبال
اتمنى ان يكون هناك اتصال مباشر مع الفندق
كما اتمنى ان يهتم الرسبشن بالرد مباشره على الاتصال حيث يصل انتظارنا الى اكثر من ساعه حتى نكرر الاتصال عشرات المرات حتى يرد علينا
Dear khalidalotaibi2021
I am very disappointed to know that you went through this experience.
My sincere apologies for the inconvenience and dissatisfaction you experienced during your stay.
Please note that it was not our intention
Rest assured that we will take corrective measures to resolve the points you raised to prevent the same.
from recurring. We value your loyalty and we are hoping that you can give us another chance to welcome you once again.
Yours sincerely,
Gopi Joghee
Hotel Manager
