Dear Ali A,

Thank you for your positive review on TripAdvisor.
I was delighted to read that you have enjoyed your short stay here in our beautiful resort.
We appreciate your constructive feedback and we will take into consideration your suggestions with regards to our value proposition.
We look forward to welcoming you back soon.

Kind regards,
Jean-François

Dear amal797,

We would like to thank you for the time you took to share your feedback through TripAdvisor following your recent stay at our Anantara Residences.
Your feedback is truly important to us because it helps us to realize both our strengths and areas we need to improve on from our guests' point of view.
We welcome your valuable comments and suggestions with regards to the buggy service, our amenities and the room product. Please rest assured that we will work on these points internally to make improvements.
We hope that you left our resort with many positive memories and we look forward to the opportunity to welcome you and your family back!

Kind regards,
Jean-François

Dear Waleed F,

We would like to thank you for the time you took to share your feedback through TripAdvisor.

Your feedback is truly important to us because it helps us to realize both our strengths and weaknesses from our guests' point of view.

We were delighted to see that you enjoyed your stay. We welcome your comments and suggestions regarding additional lift as well as welcome drinks, which have been addressed with the department in charge.

We are looking forward to welcoming you back in the near future!


Kind regards,
Jean-François