Dear amira074,

Thank you very much for this lovely 5* review.

I am delighted to read you had such a fantastic stay with us, and that our safety measure and cleanliness level have really impressed you

Thank you for your heartfelt comments about our team, specially Mohamed Michael and Walaa. They were so happy to read that you mentioned them.

We look forward to welcoming you again.

Kind regards,
Tarek Salah
Operations Manager

Dear Khaled H,

Thank you for the time taken to write a review here. I am sorry to read that your stay with us did not meet your expectations. As a mid-scale hotel we do not offer the same range of services and facilities offered by the other luxurious properties in Dubai with other price level. Given our low rates I am confident we still one of the best options available in the market.
Thank you once again for your feedback and for giving us a chance.

Kind regards,
Tarek Salah
Operations Manager