Dear Guest,

Thank you for the review you shared on TripAdvisor.com with regards to your recent holiday at Ramada by Wyndham Downtown Dubai and for highlighting to us the challenges you have experienced during your stay. Rest assured your comments have been taken into serious consideration and will be addressed accordingly.

While I realize that we cannot undo the experience that you had during your stay, I do hope you will in due course provide us another chance to welcome you back to Ramada by Wyndham Downtown Dubai with the focus to restore your confidence in our team and service.

With kind regards,
Oksana Yatsola
Guest Relations Manager

Dear saraalmuhanna2018,

Greetings from Ramada By Wyndham Downtown Dubai.

Thank you for your valuable and generous feedback on Tripadvisor about hotel, the service and for staff.

I am delighted to know that my team lived up to your expectations and you enjoyed your stay and also had a wonderful experience at our hotel.

I will be sure to share your feedback with rashid Imran shahzad arianne I am sure your warm words will highly motivate them to do their best always.

We are committed to improving our services and creating more wonderful memories for you.Looking forward to welcome you again

With kind regards,
Mark Fernando
General Manager

Dear Aziz,

Thank you for choosing Ramada By Wyndham Downtown Dubai and taking the time to make such a wonderful recommendation. We are glad to know that you were happy with our team members. Looking forward to welcoming you back in the near future.


With kind regards,
Oksana Yatsola
Guest Relations Manager