تنظيف الغرف سبئ لا بقمون بكنس الفرش الارضي ويوجد بقايا عند كل تنظيف ، مزعجون يقومون بطرق الباب باستمرار بشكل يومي لتنظيف ونحن متواجدين ولم مطلب منهم ، عند رغبتنا بالتنظيف نحن نقوم بالاتصال بهم وعندها نكون خارج الغرفه ، ترتيب ادوات المطبخ سيئ والانارة لدورات المياه منها ثنتين عطلانه الماء الحار قليل جداً الاستحمام
Dear Guest,
Thank you for the review you shared on TripAdvisor.com with regards to your recent holiday at Ramada by Wyndham Downtown Dubai and for highlighting to us the challenges you have experienced during your stay. Rest assured your comments have been taken into serious consideration and will be addressed accordingly.
While I realize that we cannot undo the experience that you had during your stay, I do hope you will in due course provide us another chance to welcome you back to Ramada by Wyndham Downtown Dubai with the focus to restore your confidence in our team and service.
With kind regards,
Oksana Yatsola
Guest Relations Manager
الموقع استراتيجي وخدمتهم ممتازه عندهم خدمه صف السيارات ، نظافه ، الموظفين بشوشين ومتعاونين خصوصا الموظف راشد من قسم الكونسيرج rashid حجز التذاكر من عندهم مريح وارخص من برا يختصر وقت صف الطابور .. الموظفين imran , arian , shuhzad ممتازين ومريحين
Dear saraalmuhanna2018,
Greetings from Ramada By Wyndham Downtown Dubai.
Thank you for your valuable and generous feedback on Tripadvisor about hotel, the service and for staff.
I am delighted to know that my team lived up to your expectations and you enjoyed your stay and also had a wonderful experience at our hotel.
I will be sure to share your feedback with rashid Imran shahzad arianne I am sure your warm words will highly motivate them to do their best always.
We are committed to improving our services and creating more wonderful memories for you.Looking forward to welcome you again
With kind regards,
Mark Fernando
General Manager
انصح في الاقامة في رمادا داونتاون حيث الفخامة وحسن الاستقبال والموقع الرائع والخدمات الرائعة وجودة الانترنت وتنوع الطعام ووجود النادي الرياضي من حيث المسبح والمساج وايضا وجود اماكن الترفية للاطفال من مسابح والعاب
Dear Aziz,
Thank you for choosing Ramada By Wyndham Downtown Dubai and taking the time to make such a wonderful recommendation. We are glad to know that you were happy with our team members. Looking forward to welcoming you back in the near future.
With kind regards,
Oksana Yatsola
Guest Relations Manager
اقامه مريحه وجيده وخدمه جيده وسريعه الاستقبال والاستعلامات بالخدمه دائًما وخدمه راشد جيده ومساعد جدًا وايضًا عمران وشهزاد وابراهيم وايضا اريان قدمت لي قهوه عربيه لذيذه وان شاء الله لنا زيارات كثيره بالايام المقبله
Dear Guest,
Greetings from Ramada By Wyndham Downtown Dubai!
Thank you very much for taking the time to write about your recent experience at our Hotel. We are pleased to know that you had a wonderful experience during your trip; for us there is nothing more rewarding than a positive feedback from a happy guest.
Once again we thank you for your review and recommendation and we look forward to welcoming you back.
With kind regards,
Oksana Yatsola
Guest Relations Manager
الفندق رائع واطلالته جميله كان مقرر اقامتي في هذا الفندق ليلتان فقط كأول إقامة لي فيه ولكن تعاملت مع موظفة الاستقبال Saba اللي بصراحة كانت في منتهى الذوق وبفضلها حبيت الإقامة في هذا الفندق وقمت بتمديد اقامتي فيه لمدة ١٠ ايام أخرى بسعر ممتاز منها هي شخصياً .. أنصح بالتعامل معها صراحة .. بتضبطكم ☺️
Dear Guest,
Greetings from Ramada By Wyndham Downtown Dubai!
Thank you very much for taking the time to write about your recent experience at our Hotel. We are pleased to know that you had a wonderful experience during your trip; for us there is nothing more rewarding than a positive feedback from a happy guest.
Once again we thank you for your review and recommendation and we look forward to welcoming you back.
With kind regards,
Oksana Yatsola
Guest Relations Manager
