تسجيل الدخول للاسف كان متاخر الى الساعة ٣ مساء الانتظار للدخول زحمة واللوبي صغير وتم اضافة قيمة الضريبة المضافة للجحز عند الوصول ولم يكن المبلغ في قيمة الحجز في موقع بوكنج وهذا غير متفق عليه علما انه في موقع بوكنج تم احتساب الضريبة المضافة
Dear Ali,
We would like to thank you for choosing Ramada By Wyndham Downtown Dubai & for sharing us your feedback.
We want to apologize for any inconvenience that you have experienced during your stay.
Please ensure that we have forwarded your comment to the concerned department to work on improving it for the guest’s satisfaction.
We would very much welcome the opportunity to regain your confidence in our services and look forward to greeting you soon.
With kind regards,
Oksana Yatsola
Guest Relations Manager
فندق عائلي لكن يفقتر الى اساسيات السكن من ناحيه تهالك الاثاث و وخدمه بطيئه غادرت لمده ٣ ساعات تركت لهم ملاحظه الرجاء تنظيغ الغرفه عدت ولم يتم تنظيف الغرفه عند طلب خدمه غرف يستغرق الامر طووويلا جدا حتى احضار الطلب، موقعه هو الشيئ الوحيد الذي يستحق
Dear Guest,
Thank you for the review you shared on TripAdvisor.com with regards to your recent holiday at Ramada by Wyndham Downtown Dubai and for highlighting to us the challenges you have experienced during your stay. Rest assured your comments have been taken into serious consideration and will be addressed accordingly.
While I realize that we cannot undo the experience that you had during your stay, I do hope you will in due course provide us another chance to welcome you back to Ramada by Wyndham Downtown Dubai with the focus to restore your confidence in our team and service.
With kind regards,
Oksana Yatsola
Guest Relations Manager
من اجمل الفنادق في دبي
المكان جميل وقريب من الاماكن الجميله بدبي مثل مول دبي النافورة برج خليفة ستى وك طريق زايد
وسط دبي
الخدمة رائعة العاملين فيه لطفاء جدا الكل يسعى لاسعادك بلطف التعامل اتمني تكرار الاقامة فيه مرات ومرات لقناعتي انه من افضل الفنادق
Dear Sir
Greetings from Ramada By Wyndham Downtown Dubai
Thank you for your valuable and generous feedback on Trip advisor about hotel, the service and for staff.
I am delighted to know that my team lived up to your expectations and you enjoyed your stay and also had a wonderful experience at our hotel.
We are committed to improving our services and creating more wonderful memories for you.
Looking forward to welcoming you again
With kind regards,
Mark Fernando
General Manager
من اجمل الفنادق ف دبى منظر واطلالة رائعة قريب من دبى مول المنظر خلاب المطعم ممتاز طعام ممتاز وخدمة ف المطعم على مستوى عالى جدا واحب اشكر محمد رضوان من المطعم على الخدمة الممتازة واكيد هننزل تانى ف رمادا بسبب الزيارة الجميلة والراحة والاستضافة العالية المستوى حقيقى انصحكم برامادا داون تاون دبى اذا كنت تبحث عن المنظر والراحة على رامادا داون تاون دبى
Dear Sir
Greetings from Ramada By Wyndham Downtown Dubai
Thank you for your valuable and generous feedback on Trip advisor about hotel, the service and for staff.
I am delighted to know that my team lived up to your expectations and you enjoyed your stay and also had a wonderful experience at our hotel.
We are committed to improving our services and creating more wonderful memories for you.
Looking forward to welcoming you again
With kind regards,
Mark Fernando
General Manager
كل شي كان مميز وتعامل مميز خصوصا من الموظفه اريان كانت تقدم القهوه العربيه بابتسامه وتعامل خلوق وجميل
وانصح بزيارة الفندق وانا ساجدد زيارته بكل تاكيد فهو قريب جدا من دبي مول ومطل ع برج خليفه والنافوره الراقصه
Dear Sir
Greetings from Ramada By Wyndham Downtown Dubai
Thank you for your valuable and generous feedback on Trip advisor about hotel, the service and for staff.
I am delighted to know that my team lived up to your expectations and you enjoyed your stay and also had a wonderful experience at our hotel.
We are committed to improving our services and creating more wonderful memories for you.
Looking forward to welcoming you again
With kind regards,
Mark Fernando
General Manager
