Dear Ahmedabuljadayel,

Thank you for sending us your comments about your recent stay with us. We have noted your dissatisfaction and would like to apologize for the inconvenience caused to you.

We assure you that your valuable concerns were sent immediately to the department heads for the required action to be taken.

We hope that this experience will not deter you from using our hotel in the future.

Sincerely,
General Manager at Rose Rayhaan by Rotana

Dear Abouthtan,

We are delightful to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests.

We look forward to seeing you again for another memorable experience at our Hotel and assuring you of our best attention and services at all times.

Sincerely,
General Manager at Rose Rayhaan by Rotana

Dear abdulazizb31,

Thank you for taking the time to provide your valuable feedback about Rose Rayhaan by Rotana. Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience.

We look forward to welcome you back in the very near future.

Yours sincerely,

General Manager at Rose Rayhaan by Rotana