Dear alamrinet,

Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are glad that you have enjoyed your stay with us.

Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to find ways to better serve our guests like you.

Meantime, my team and I look forward to your next visit soon.

Sincerely, General Manager at Rose Rayhaan by Rotana

Dear Saadshiban,

Thank you for choosing to stay with us and taking the time providing us your feedback.

Moreover, we do apologize for not meeting your expectations on this visit and, we will share your valuable comments & concerns with the team.

We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at the Rose Rayhaan and assuring you of our best attention and services at all times.

Sincerely,
General Manager at Rose Rayhaan by Rotana

Dear AliaP9653TB,

Thank you very much for sharing your valuable feedback about Rose Rayhaan by Rotana.

We apologize for the inconvenience caused related to the noise heard from the neighbouring guest and, we assure you that the concerned team are working on the proper solution.

Hope to welcome you back soon to Rose Rayhaan by Rotana!

Yours sincerely,

General Manager at Rose Rayhaan by Rotana