Dear 771marwanb,

We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests.

We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times.

Sincerely,
General Manager at Rose Rayhaan by Rotana

Dear mohammedaD1543GY,

Thank you very much for sharing your experience about Rose Rayhaan by Rotana. We are grateful that you have enjoyed your stay with us.

Moreover, we have noted your comments about the key card and would like to apologize for the inconvenience caused to you. On the other note, we would like to advise you for your next visit to keep away the card from any electronic device specially mobile phones to avoid the same.

We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times.

Sincerely, General Manager at Rose Rayhaan by Rotana

Dear gadeera2018,

Thank you very much for sharing your valuable feedback and your dissatisfaction during your stay.

Moreover, we have noted your comments and would like to apologize for the inconvenience caused to you. Please rest assured that we will share it with the concerned department heads to find ways to better serve our guests like you.

Meantime, my team and I look forward to your next visit.

Yours sincerely,
General Manager at Rose Rayhaan by Rotana